The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services - Nigeria’s Leading Equipment Leasing and Financial Intermediary Company, Concept Nova - Bespoke Enterprise Software Development Company, Percy Aitkins - Bureau De Change.
We are recruiting to fill this position.
- The Senior Operations Performance Analyst is a member of the Operations Performance team
- The team is responsible for evaluating organizational system performance and outcomes
- They provide advice and work towards making the organization more profitable through reduced costs and increased overall effectiveness and efficiency of the organization’s processes
- They analyze performance including comparing intended outcomes with actual outcomes, evaluating quality controls to see how effective they are and identifying errors in a system.
- Monitoring of performance of all business operations for the organization.
- Developing and improving business processes/workflows aimed at optimizing transactions for the organization.
- Exploring and creating new partnerships to aid in the optimizing of our processes.
- Administer support for all market expansion strategies in the organization.
- Initiating Operations Process Improvement Drives.
- Developing, implementing and updating Standard Operating Procedures.
- Reporting on all operational status /achievements.