Hush’D Makeover is seeking an organized, goal oriented and friendly customer service personnel to join our growing team in providing a
top-notch service to our customers over the phone, in person, and using written communications.
- Maintain updated knowledge of all company products and services in order to provide adequate education to customers
- Manage large amounts of incoming calls
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Provide information and instructions about relevant products and services
- Make product and service suggestions to meet the customer’s specific needs
- Foster and maintain relationships with customers to improve our retention rate
- Document important customer information for future reference
- Process orders and returns
- Promptly respond to customer questions submitted via email or our website